Same-day diagnosis for capacitors, contactors, refrigerant leaks, frozen coils, and tripping breakers. 90% of common parts ride in the truck.
Same-day diagnosis for capacitors, contactors, refrigerant leaks, frozen coils, and tripping breakers. 90% of common parts ride in the truck.
How a service call works
No time-and-materials billing. No surprise diagnostic fees. No upsell scripts. Every NorthPeak service call follows the same four steps - the same way our founder Tom ran his first truck out of Ballard in 2014.
You Call
Dispatcher answers in three rings, day or night. We confirm zip code, equipment make, and the symptom in under two minutes.
Truck Dispatched
A branded service van is rolling inside 9 minutes on in-zone Seattle and Bellevue calls. You get the tech's name and a photo of the truck by text, plus a live arrival window.
Diagnosis + Flat-Rate Quote
On-site diagnosis is free with any repair. We hand you a written flat-rate quote before we turn a screwdriver - no surprise time-and-materials.
Repair + 2-Year Warranty
Parts on the truck for 90% of common failures. Every repair carries a 2-year parts & labor warranty. Every install carries 10 years on the equipment.
More from NorthPeak
Locations, pricing, case-study receipts, and the FAQ. The four sections that get visited the most after the home page.
Service area
Locations
Seven Puget Sound cities. Response times, climate notes, the truck route.
VisitMaintenance & service
Pricing
Three maintenance plan tiers + the full flat-rate price list + GoodLeap financing.
VisitProject gallery
Case studies
Seven recent installs with equipment, timeline, and warranty receipts.
VisitFrequently asked
FAQ
Honest answers - heat pump vs furnace, SEER ratings, install timelines.
VisitSame-day service available
Calling is fastest - the dispatcher answers in three rings, day or night, and you’ll have a truck assigned before the call ends. Not urgent? The form takes 30 seconds and we reply within the hour during business hours.
24/7 Dispatch
(206) 555-0188