Craftsman-style home in a Seattle neighborhood
24/7Emergency

Seattle · Bellevue · Eastside

Heat pumps rated to 20°F. Same-day in Seattle and Bellevue.

NATE-certified install, repair, and maintenance for the Puget Sound. We dispatch a branded truck inside 9 minutes for in-zone service calls—and we leave a flat-rate quote in your hand before any work starts.

NATE-CertifiedSame-Day ServiceMaster-LicensedFamily-Owned Since 2014

Service & installEvery major brand.

9min

In-Zone Dispatch

Average truck-to-curb time across Seattle and Bellevue

3,200+

Homes Serviced

Repairs, installs, and tune-ups since 2014

20°F

Heat-Pump Rated

Cold-climate inverter systems engineered for PNW winters

11yrs

Family-Owned

Founded in Ballard 2014. Same crew, same trucks, same number

What we do

Six services. One NATE-certified crew.

A focused shop by design. We service and install heat pumps, AC, and high-efficiency gas furnaces—and we say no to work outside that lane so the crew stays sharp on the equipment our neighbors actually run.

Outdoor AC condenser at residential homeCooling

AC Install

High-SEER condensers and inverter splits sized to your house, not your old system. Flat-rate quote before any work starts.

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Technician working on HVAC equipmentCooling

AC Repair

Same-day diagnosis for capacitors, contactors, refrigerant leaks, and frozen coils. We carry the parts on the truck.

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Modern Seattle home with heat pumpHeat Pumps

Heat Pump Service

Cold-climate Mitsubishi and Daikin inverter installs and Energy Trust rebates handled end-to-end. Rated to 20°F balance point.

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Outdoor condenser units awaiting a furnace-install service callHeating

Furnace Install

96% AFUE gas and dual-fuel hybrid systems. Permit pulled, code-compliant venting, manufacturer-rep commissioning.

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Aging HVAC equipment before a repair callHeating

Furnace Repair

No-heat calls answered the same day, every day—ignitors, flame sensors, draft motors, control boards. 24/7 emergency line.

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Ductwork inspected during a duct-cleaning visitIndoor Air

Duct Cleaning & IAQ

NADCA-trained duct cleaning, MERV-13 filter upgrades, and HEPA standalones for wildfire-smoke season.

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Flat-Rate Pricing

Transparent plans. No surprise invoices.

Every visit is quoted upfront. Choose the level of coverage that fits your home and budget.

Diagnostic Visit

$0

with any repair · $99 standalone


  • Credited toward any repair
  • Same-day availability
  • Licensed tech dispatched
  • All makes & models serviced
Schedule Now

Seasonal Maintenance

$179

per visit


  • Full heating or cooling tune-up
  • Filter check & swap included
  • Refrigerant pressure check
  • 10% discount on any parts
Book a Visit

Service categories

Everything we do, by the job type.

  • Central AC Installation

    Full-system installation with load calculation, permit, and commissioning.

  • Furnace Replacement

    High-efficiency gas furnace swap with code-compliant venting and rebate handling.

  • Mini-Split Systems

    Ductless inverter installs for rooms without existing duct infrastructure.

  • Smart Thermostat Setup

    Ecobee and Nest configuration with scheduling, zoning, and utility rebates.

  • Duct Cleaning

    NADCA-trained cleaning with MERV-13 filter upgrades and IAQ assessment.

  • Rooftop Unit Service

    Preventive maintenance and emergency repair for commercial RTU systems of any brand.

  • Building HVAC Design

    Load analysis, equipment specification, and system layout for new or retrofit builds.

  • Preventive Maintenance Contracts

    Scheduled quarterly or bi-annual maintenance agreements with priority response SLAs.

  • Emergency Commercial Repair

    24/7 dispatch for any commercial no-heat or no-cooling situation.

  • Indoor Air Quality Systems

    Bipolar ionization, HEPA filtration, and UV-C installations for commercial spaces.

  • Silver

    Silver Plan

    Annual system tune-up plus filter change. Covers one visit per year — ideal for newer systems under manufacturer warranty.

  • Gold

    Gold Plan

    Bi-annual tune-up (spring AC + fall furnace), priority scheduling over non-plan customers, and 10% discount on all repair parts.

  • Platinum

    Platinum Plan

    Quarterly technician visits, 24/7 emergency priority dispatch, and 15% parts discount. Best for older systems or landlords with multiple units.

Coverage map

Five Puget Sound metros. Same-day in every one.

9 minAverage in-zone dispatch
Seattle9 min
Bellevue11 min
Kirkland12 min
Renton14 min
Tacoma22 min
Coverage zone9-min avg in-zone · 22-min max
NorthPeak technician at an outdoor condenser

How a service call works

One call. A truck on your curb. A flat-rate quote in your hand.

No time-and-materials billing. No surprise diagnostic fees. No upsell scripts. Every NorthPeak service call follows the same four steps—the same way our founder Tom ran his first truck out of Ballard in 2014.

  1. 01

    You Call

    Dispatcher answers in three rings, day or night. We confirm zip code, equipment make, and the symptom in under two minutes.

  2. 02

    Truck Dispatched

    Branded service van rolls inside 9 minutes for in-zone Seattle and Bellevue calls. You get a tech name + truck photo by text.

  3. 03

    Diagnosis + Flat-Rate Quote

    On-site diagnosis is free with any repair. We hand you a written flat-rate quote before we turn a screwdriver—no surprise time-and-materials.

  4. 04

    Repair + 2-Year Warranty

    Parts on the truck for 90% of common failures. Every repair carries a 2-year parts & labor warranty. Every install carries 10 years on the equipment.

Meet the crew

Five trucks. The same five faces.

We don’t subcontract installs. The technician at your door is on our payroll, drives our truck, and is the one who’ll come back in two years if anything ever rattles loose.

Mike ReyesNATE Cert.

Mike Reyes

Lead Technician

Carla DuarteWA Master Lic.

Carla Duarte

Master Installer

Diego HuertaNATE + EPA 608

Diego Huerta

Senior Technician

Sarah ParkMitsubishi Diamond

Sarah Park

Heat Pump Specialist

Tom WhitfordSince 2014

Tom Whitford

Owner / Founder

Real Work, Real Results

Drag the slider to see NorthPeak's HVAC transformations — from rusted-out failures to high-efficiency systems.

Existing outdoor AC condenser unit before replacementNew high-efficiency Carrier AC condenser unit installedBeforeAfter
◀▶

Condenser Replacement — Bellevue

Old R-22 unit swapped for a 18 SEER Carrier — energy bill dropped 34%

Aging cluster of outdoor condenser units before replacementNew Carrier condenser unit installed and commissionedBeforeAfter
◀▶

Condenser Cluster Replacement — Kirkland

Failing multi-zone condenser cluster replaced with a matched high-efficiency system — short-cycling and noise complaints stopped

Aging rooftop exhaust fan before replacementNew heat pump condenser installed outside the homeBeforeAfter
◀▶

Heat Pump Conversion — Redmond

Builder-grade equipment replaced with a cold-climate heat pump — heating costs cut nearly in half

Leaking, poorly-insulated attic ductwork before repairFreshly sealed and insulated attic duct system after upgradeBeforeAfter
◀▶

Attic Duct Sealing & Insulation — Renton

Duct leakage reduced from 35% to under 5% — hot/cold spots eliminated throughout the home

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From the neighborhood

Real calls. Real receipts.

Five-star average across 400+ Google reviews. We’re happy to email full reviews—or just call the neighbor whose house has our yard sign and ask.

★★★★★
Furnace died at 6am with two toddlers in the house. Mike was on the curb in 22 minutes, had the ignitor in his truck, and we had heat by 7:30. Charged exactly what he quoted.
★★★★★
Got three bids on a heat pump. NorthPeak was the only crew who measured our ductwork before quoting and who told us the Energy Trust rebate would cover $1,800 of it. They were right.
★★★★★
AC stopped cooling during the August heat dome. Same-day call, capacitor swap, $284 flat. The tech wore booties in the house and actually answered my question about MERV ratings.

Our Work

Heating, cooling, and air quality solutions for Seattle-area homes and businesses

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Frequently asked

What homeowners ask before they book.

Do you offer financing on new heat pump or furnace installs?
Yes. We partner with Synchrony and GreenSky for 0% APR over 12, 18, or 24 months (with approved credit), and offer 60-month fixed-rate plans on installs over $6,000. Energy Trust of Oregon and Puget Sound Energy rebates handled in-house.
What warranty comes with a new install?
Equipment: 10 years parts on every install we do (manufacturer-registered). Labor: 2 years standard, 5 years on Trane and Mitsubishi premium tiers. Annual maintenance is required to keep the labor warranty active.
Which equipment brands do you install and service?
Install: Trane, Carrier, Lennox, Mitsubishi, Bryant, Daikin. Service: anything anyone’s ever installed in a Seattle-area house. Our trucks carry universal parts for capacitors, contactors, ignitors, flame sensors, and inducer motors.
Do you answer the phone at 2am for a no-heat call?
Yes. The 24/7 emergency line forwards to the on-call lead. November through March we staff two after-hours trucks. There’s no surcharge for nights or weekends—same flat rate, same crew.
Do you offer free estimates for new installs?
Yes. In-home estimates for new install jobs are always free and always written—we hand you three quotes (good / better / best) with the exact equipment models and price spelled out. No high-pressure same-day-discount nonsense.
Do you offer a maintenance plan?
Yes—our PeakCare plan is $189/year and includes two visits (spring AC, fall furnace), priority emergency dispatch, 15% off any repair, and waived diagnostic fees. About 1,400 Seattle-area households are on it.
How long does a typical heat pump install take?
Most single-zone ductless installs are one day. Whole-home ducted heat pump systems are 2–3 days depending on electrical and pad work. We pull permits the morning of and schedule inspector signoff within 5 business days.
Can a heat pump actually heat my Seattle house in January?
Yes, and they have been doing it across Puget Sound for years. The cold-climate inverter systems we install (Mitsubishi Hyper-Heat, Daikin Aurora) deliver 100% rated capacity at 5°F and continue running down to -13°F. Most years in Seattle they never see freezing.

More from NorthPeak

The pages homeowners read before they book.

Locations, pricing, case-study receipts, and the FAQ. The four sections that get visited the most after the home page.

Service area

Locations

Seven Puget Sound cities. Response times, climate notes, the truck route.

Visit

Maintenance & service

Pricing

Three maintenance plan tiers + the full flat-rate price list + GoodLeap financing.

Visit

Project gallery

Case studies

Seven recent installs with equipment, timeline, and warranty receipts.

Visit

Frequently asked

FAQ

Honest answers — heat pump vs furnace, SEER ratings, install timelines.

Visit

Free resource

Free: The Homeowner’s HVAC Maintenance Checklist

12 things to check every season to cut energy costs and prevent breakdowns. Used by 4,200+ Phoenix-area homeowners.

We respect your privacy. No spam, ever.

Blog

From the Blog

HVAC tips, maintenance guides, and energy-saving advice for Seattle homeowners.

Same-day service available

No heat? No cooling? We dispatch today.

Call the office or send the form below. Dispatcher answers in three rings, day or night, and you’ll have a truck on the way before the call ends.

24/7 Dispatch

(206) 555-0188

Send us your service request