What we do

Six services. One NATE-certified crew.

We focus the shop on heat pumps, AC, gas furnaces, and the indoor-air-quality work that comes with them. Anything outside that lane gets routed to a trusted Puget Sound shop—no referral fee.

What we do

Six services. One NATE-certified crew.

A focused shop by design. We service and install heat pumps, AC, and high-efficiency gas furnaces—and we say no to work outside that lane so the crew stays sharp on the equipment our neighbors actually run.

Outdoor AC condenser at residential home

Cooling

AC Install

High-SEER condensers and inverter splits sized to your house, not your old system. Flat-rate quote before any work starts.

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Cooling

AC Repair

Same-day diagnosis for capacitors, contactors, refrigerant leaks, and frozen coils. We carry the parts on the truck.

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Heat Pumps

Heat Pump Service

Cold-climate Mitsubishi and Daikin inverter installs and Energy Trust rebates handled end-to-end. Rated to 20°F balance point.

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Heating

Furnace Install

96% AFUE gas and dual-fuel hybrid systems. Permit pulled, code-compliant venting, manufacturer-rep commissioning.

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Aging HVAC equipment before a repair call

Heating

Furnace Repair

No-heat calls answered the same day, every day—ignitors, flame sensors, draft motors, control boards. 24/7 emergency line.

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Ductwork inspected during a duct-cleaning visit

Indoor Air

Duct Cleaning & IAQ

NADCA-trained duct cleaning, MERV-13 filter upgrades, and HEPA standalones for wildfire-smoke season.

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Financing & rebates

$0 down. 0% APR up to 24 months on qualifying installs.

Synchrony and GreenSky financing, Energy Trust and PSE rebates handled in-house. We’ll spell out the monthly payment, the rebate amount, and the out-the-door price before you sign anything. Call (206) 555-0188 for a same-day estimate.

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0% APR24 mo, qualifying installs

$2,400Max PSE heat-pump rebate

$1,800Energy Trust ductless rebate

10 yrsParts warranty, every install

Coverage map

Five Puget Sound metros. Same-day in every one.

9 minAverage in-zone dispatch

Seattle9 min

Bellevue11 min

Kirkland12 min

Renton14 min

Tacoma22 min

Coverage zone9-min avg in-zone · 22-min max

SeattleBallard · Queen Anne · Capitol Hill · West Seattle · Magnolia

9 minAvg dispatch

BellevueDowntown · Bridle Trails · Crossroads · Eastgate · Newport Hills

11 minAvg dispatch

KirklandJuanita · Totem Lake · Houghton · Rose Hill · Finn Hill

12 minAvg dispatch

RentonHighlands · Talbot Hill · Kennydale · Fairwood · The Landing

14 minAvg dispatch

TacomaNorth End · Proctor · Stadium · Hilltop · University Place

22 minAvg dispatch

NorthPeak technician at an outdoor condenser

How a service call works

One call. A truck on your curb. A flat-rate quote in your hand.

No time-and-materials billing. No surprise diagnostic fees. No upsell scripts. Every NorthPeak service call follows the same four steps—the same way our founder Tom ran his first truck out of Ballard in 2014.

01
You Call
Dispatcher answers in three rings, day or night. We confirm zip code, equipment make, and the symptom in under two minutes.
02
Truck Dispatched
Branded service van rolls inside 9 minutes for in-zone Seattle and Bellevue calls. You get a tech name + truck photo by text.
03
Diagnosis + Flat-Rate Quote
On-site diagnosis is free with any repair. We hand you a written flat-rate quote before we turn a screwdriver—no surprise time-and-materials.
04
Repair + 2-Year Warranty
Parts on the truck for 90% of common failures. Every repair carries a 2-year parts & labor warranty. Every install carries 10 years on the equipment.

Schedule service or call (206) 555-0188

Frequently asked

What homeowners ask about service options.

Do you offer service or only installs?

Both. We do as much repair-and-tune-up work as install work—in fact, repair calls are the majority of our weekday dispatch. Many repair customers later become install customers when the equipment finally hits end-of-life.

How do I know if my system needs repair or replacement?

Rule of thumb: if the repair quote exceeds 50% of the replacement cost on a unit older than 10 years, replacement usually pencils out better. We'll give you both numbers in writing so you can decide.

Are quotes free?

New install quotes are always free. Repair calls have a $79 diagnostic fee that's waived if you authorize the repair. Maintenance-plan members get free diagnostics on every visit.

Do you handle indoor air quality, not just heating and cooling?

Yes. MERV-13 filter upgrades, HEPA standalones for wildfire season, whole-home humidifiers, and NADCA-trained duct cleaning. The IAQ side became a big part of the business during the 2020 and 2022 smoke events.