High-SEER condensers and inverter splits sized to your house, not your old system. Flat-rate quote handed to you in writing before any work begins.
How a service call works
No time-and-materials billing. No surprise diagnostic fees. No upsell scripts. Every NorthPeak service call follows the same four steps—the same way our founder Tom ran his first truck out of Ballard in 2014.
You Call
Dispatcher answers in three rings, day or night. We confirm zip code, equipment make, and the symptom in under two minutes.
Truck Dispatched
Branded service van rolls inside 9 minutes for in-zone Seattle and Bellevue calls. You get a tech name + truck photo by text.
Diagnosis + Flat-Rate Quote
On-site diagnosis is free with any repair. We hand you a written flat-rate quote before we turn a screwdriver—no surprise time-and-materials.
Repair + 2-Year Warranty
Parts on the truck for 90% of common failures. Every repair carries a 2-year parts & labor warranty. Every install carries 10 years on the equipment.
More from NorthPeak
Locations, pricing, case-study receipts, and the FAQ. The four sections that get visited the most after the home page.
Service area
Locations
Seven Puget Sound cities. Response times, climate notes, the truck route.
VisitMaintenance & service
Pricing
Three maintenance plan tiers + the full flat-rate price list + GoodLeap financing.
VisitProject gallery
Case studies
Seven recent installs with equipment, timeline, and warranty receipts.
VisitFrequently asked
FAQ
Honest answers — heat pump vs furnace, SEER ratings, install timelines.
VisitSame-day service available
Call the office or send the form below. Dispatcher answers in three rings, day or night, and you’ll have a truck on the way before the call ends.
24/7 Dispatch
(206) 555-0188