The questions homeowners ask first.

Once a year, ideally in late spring before the first hot week. A tune-up covers refrigerant pressure, capacitor health, coil cleaning, condensate-line flush, and a contactor inspection — the four things that cause 80% of mid-July no-cooling calls. We offer a $99 spring tune-up flat or include it in the $189/yr PeakCare plan along with the fall furnace visit.

There is no shortcut to a Manual J load calculation — and anyone giving you a system size off square-footage alone is guessing. We measure your home (window area, orientation, insulation, ductwork) and run the calc on Wrightsoft. For most Puget Sound single-family homes the answer lands at 2–4 tons, but the right size for your specific house could be off by half a ton from what your current system is. Oversizing is the #1 reason heat pumps short-cycle and feel "clammy."

For most Seattle-area houses, a cold-climate heat pump now beats a gas furnace on both operating cost and comfort. Why: Puget Sound sees fewer than 40 hours below 25°F in a typical winter, so the heat pump runs in its high-efficiency band ~99% of the time. PSE rebates ($1,500–$2,400) plus the federal tax credit ($2,000) usually close the install-cost gap entirely. The case for gas: very large homes, very cheap natural gas access, or houses that already have a fully-functional <8-year-old furnace.

Single-zone ductless mini-split: one day. Whole-home ducted heat pump replacing an existing system: 2–3 days. New ductwork added to a home that's never had it: 4–5 days. The variables are electrical service capacity, condenser pad/wall-bracket prep, and whether refrigerant lines need to be re-pulled vs. reused. We give you a written day-by-day schedule with the quote.

SEER (Seasonal Energy Efficiency Ratio) is the cooling-efficiency rating for AC and heat pumps. As of 2023 the federal minimum in the northern US is SEER2 14.3 (roughly SEER 15). Sweet-spot value for a Puget Sound home is SEER2 16–18 — beyond that you're paying for efficiency you'll never recoup at our mild summer temperatures. For heating efficiency look at HSPF2 — minimum 7.5, sweet spot 8.5–9.5 for our climate.

Yes. We install cold-climate inverter heat pumps (Mitsubishi Hyper-Heat, Daikin Aurora, Carrier Greenspeed) rated to deliver 100% of nameplate capacity at 5°F and continued operation down to -13°F. Puget Sound rarely sees temps below 20°F. The fallback if it ever did is the electric-resistance strip in the air handler, which only kicks on below the heat pump's designed balance point.

Yes. We partner with Synchrony for 0% APR on 12, 18, or 24-month plans (with approved credit) and GreenSky for fixed-rate plans up to 60 months on installs over $6,000. Most homeowners pair the financing with PSE rebates and the federal tax credit — payments under $200/mo are typical for a whole-home heat pump install in our market.

Free, written, and three-tiered (good / better / best). We come out, run a Manual J load calc, measure your ductwork, and hand you three quotes with the exact equipment model numbers and out-the-door prices. No same-day-discount nonsense, no high-pressure tactics, and we leave you the printed copy so you can compare apples-to-apples with whatever other quote you've got.